FAQ: Order Status & Info

Has My Order Shipped?

Your order will be placed in a production queue with an estimated ship date assigned to it. We can provide this information once the order artwork has been approved and the order in production. You can check your order status any time by visiting the My Account section of the website.

Once your order ships, you will receive a tracking email with a link to UPS/FedEx tracking sites, where you can pick up the tracking from there. Once we add your tracking code to the order, you 'll be able to log in and track it from the My Account section of this website. 

Be sure to sign up for UPS notifications so you'll know exactly when your delivery has arrived!

What Is The Cancellation Or Change Policy?

You may make any cancellation or change to your order at any time up until you give final written approval of the proof to proceed with your order. After that time, we can no longer cancel or change the custom-made products. 

How Do I Track My Order?

You can track your order, review your past orders, update your payment method, or view your account information at the My Account section of the website. 

If you have forgotten your password, you may reset it by visiting the password reset link here.